Last updated: December 13, 2024
Erica Ray Language LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.ericaraylanguage.com / www.courses.ericaraylanguage.com ), enroll in courses, or interact with us. By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect and How We Use It
When you enroll as a student, subscriber, or visitor on our Site or related courses, we may collect the following personal information:
- Personal Identifiable Information (PII): Name, email address, billing information, and other data you provide during registration or checkout.
- Usage Data: Information about how you interact with our Site, such as IP address, browser type, time spent on pages, and clickstream data.
How We Use Your Information:
- To process transactions and manage your enrollment in our courses.
- To send you course updates, progress notifications, and other relevant communications.
- To inform you about new courses, promotions, or surveys (with your consent).
- To improve our website, services, and customer experience through analytics and feedback.
2. Consent
By providing personal information for enrollment, purchasing, or interacting with our services, you consent to its collection and use for those purposes.
Withdrawing Consent:
If you change your mind, you can withdraw consent for us to contact you or manage your information by emailing us at support@ericaraylanguage.com or by writing to:
Erica Ray Language, LLC
625 SL Rogers Wells Blvd #177
Glasgow, KY 42141
3. Disclosure of Information
We may disclose your information:
- To comply with legal obligations, such as court orders or subpoenas.
- If you violate our Terms of Service.
- To service providers who assist in running our business (e.g., payment processors).
4. Third-Party Services
We use trusted third-party providers (e.g., Thinkific, Stripe, PayPal) for hosting, payment processing, and analytics. These providers only collect, use, and disclose information as necessary to provide their services.
Third-Party Policies:
- Review the privacy policies of third-party services to understand how your information may be managed by them.
- Third-party services may store data in jurisdictions outside your own, and your data may be subject to local laws.
External Links:
Our website may include links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.
5. Security
We implement reasonable and industry-standard measures to protect your personal information, including:
- Data encryption (SSL and AES-256).
- Secure storage on Thinkific servers with firewalls.
- Adherence to PCI-DSS standards for payment processing.
Although no method of transmission over the internet is 100% secure, we continuously review our security protocols to safeguard your information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize your device and personalize your experience.
- Attribute visits to third-party sources.
- Serve targeted ads through platforms like Google, Facebook, and Instagram.
Opting Out of Targeted Ads:
- Visit the Digital Advertising Alliance’s Opt-Out page to manage your preferences.
- Adjust cookie settings in your browser to disable tracking.
Do Not Track Signals:
Currently, we do not respond to “Do Not Track” signals from browsers due to a lack of industry-wide standards.
7. Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence or have the consent of a guardian if below the age of majority.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will take effect immediately upon posting on this page. If significant updates are made, we will notify you via email or through the Site.
By continuing to use our Site after updates are posted, you agree to the revised policy.
9. Questions and Contact Information
If you have questions about this Privacy Policy or wish to:
- Access, correct, or delete your personal information.
- Register a complaint.
- Request additional information.
Please contact us at:
Email: support@ericaraylanguage.com
Mail:
Erica Ray Language, LLC
625 SL Rogers Wells Blvd #177
Glasgow, KY 42141